HR tools are like navigation set for your managers ensuring their teams are managed efficiently
Company employees (human resources) are the most valuable asset of any company. Employees are critically important to deliver the company strategy, and they are highly valuable also in a purely monetary sense - depending on the industry, the total employee costs form on average between 50% and 90%. from total company costs. Effective management of this valuable resource requires both management knowledge and tools. Selection and implementation of right HR tools, training Line managers to use them will significantly increase your company's competitiveness and employee engagement.
What are HR tools and what areas they should cover?
We often talk about Customer Experience - experience that Customers have when interacting with a company, Nowadays similar approach is used to think about Employees and their Experience with Employer, Employee Experience path begins even before they have joined company, by evaluating how attractive is their potential Employer, interacting with company representatives during interviews and continues through different aspects of employment,. The cycle ends with the employee's experience when ending the employment relationships (although recently the Alumni approach is becoming more popular, when company continues to keep in touch with it's employees who have left the company, which then becomes a continuation of the traditional Employee Experience path).
In perfect case each stage of the Employee Experience path (see below, illustration of the employee experience path) should be supported by one or more HR tools - for example, recruitment and talent management will benefit from Competency models that define the requirements for each job role and makes it easier to select candidate for new role or when planning succession. Recruitment stage would also need a Recruitment Standard, a description of the recruitment process, which would also include description of interviewing approaches and sample questions that would help to identify desired competencies in the candidates,. After developing such HR tools, it is essential to train managers in using them.
It is also important to remember that your Line managers and the HR department have a shared responsibility for the success of the use of HR tools; HR department is primarily responsible for the development of tools, coaching line managers to work with these tools, extracting insights from the outcomes and integrates those with your company's people strategy. Responsibility of, Line Manager is to know the tools and use them, when working with their teams to increase employee engagement and performance.
EMPLOYEE EXPERIENCE PATH
Great HR Management ensures integrity of all steps on Employee Experience path, ensures they are aligned with and promote Company Mission and Vision and Values and that ech step is supported by easy to use HR Tools